“When we go to talk about tough issues, our first goal is to put the other person at ease if we want the conversation to go well” - Ana Marvales
Ana Marvales is the author of Creating A Drama Free Workplace, and operates the company thera-rising.com where she teaches companies how to create the namesake of her book through keynotes, seminars, and conflict resolution projects. She has been featured in MSNBC, Forbes, The New York Times, and many other media outlets for her work.
In this episode, Ana and Justin get into the nitty-gritty of what Ana does, by relating it to the job searching process. Ana offers a fresh perspective on interviewing by talking about the mindset you need throughout the search all the way up to the interview by talking about ways you can truly connect with people.
SHOW NOTES
- Ana’s background [1:21]
- Collaboration and trust in the workplace [1:51]
- Resolving conflicts
- Lessons learned from passing on concepts [4:46]
- Staying motivated while on the job search [6:00]
- Facing a frustration - three responses [8:36]
- Focusing on the puzzle, not the person [12:28]
- Tips for job seekers who are dealing with internal conflict [17:15]
- Starting from appreciation or warmth [19:08]
- The science behind connection [25:04]
- Best Buy story [26:57]
- Gratitude [29:54]
