Learn about the important requirements, obligations, responsibilities, and skills that should be in an operations manager job description.
As a senior-level position, operation managers are in charge of the overall operational function of the company. Also known as the chief operating officer (COO), these executives run logistical departments like human resources, accounting, and information technology. If you like looking at the “big picture” of things, this might be a good career path for you to strive towards. Having an operations manager is also vital to the overall success of a company, so specific experience and skills are required.
Do you need to add an operations manager to your team? Post your first job listing for free on ZipRecruiter today! You may also enjoy our list of the top job posting sites.
Operations Manager Job Description Template
We are looking to add an operations manager to our executive leadership team. This position oversees the company’s overall functioning, specifically creating and implementing policies, strategies, and culture changes to better the way the internal processes of the company run.
Additionally, this role is responsible for effectively leading multiple departments related to company operations.
Candidates should have strong management skills and experience working in a leadership position. A minimum of a Bachelor’s degree in business management, program management, or a related field is required.
Operations Manager Responsibilities
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Overseeing all operational systems and processes, performing regular analyses to assess functionality
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Identifying problems within the organization and developing strategies to improve them
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Creating company policies and procedures
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Complying with legal and regulatory guidelines and ensuring all relevant documentation is appropriately submitted
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Completing long-term planning for the success of the organization
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Collecting regular feedback from staff at all levels
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Anticipate risks and provide prevention strategies
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Work collaboratively with different departments to ensure all business is executed properly
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Developing recruitment strategies with the human resource personnel
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Encourage communication between management and other staff
Operations Manager Requirements
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A minimum of a Bachelor’s degree in business management, program management, information systems, public administration, or related field
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A minimum of 1-2 years of experience working in a management-focused or leadership role
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Strong written and verbal communication skills
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Experience with accounting and cash flow management
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A project management certification is recommended
Operations Manager Duties And Responsibilities
Because an operations manager’s job focuses on addressing big picture issues that impact the entire company, clearly defining the primary responsibilities is crucial for candidates to understand what’s required of the position. Let’s take a deeper look into some of the duties of this job.
Overseeing all operational systems and processes, performing regular analyses to assess functionality
Like their job title states, operation managers oversee all of an organization’s operational systems and processes. This includes conducting routine analyses on employee satisfaction, sales, customer/client relations, and more. This job is often required to produce reports to be presented and distributed among other senior leadership team members.
Identifying problems within the organization and developing strategies to improve them
A more nuanced part of analyzing an organization’s functionality involves identifying problems, no matter how large or small they are, and creating solutions to fix them. these problems should be detailed in an annual (or more frequent) report. Thinking creatively is an important skill for this responsibility.
Complying with legal and regulatory guidelines and ensuring all relevant documentation is appropriately submitted
For many organizations, especially those in the healthcare industry, following federal and state legal guidelines is vital. If these guidelines aren’t followed, they could face significant consequences impacting the business’s future and the populations they serve. A large portion of an operation manager’s role is focused on ensuring that staff is complying with regulations and that the required documentation reflects that.
Work collaboratively with different departments to ensure all business is executed properly
Successfully managing a business’s operations involves working across all departments rather than just a few team members. This means regularly communicating with individuals and teams to hold people accountable when their performance isn’t up to par or if there are concerns about the workplace. Doing these things creates an environment where the staff feels safe to voice their opinions, participate freely, and report problems with the trust that they will be taken care of.
Developing recruitment strategies with the human resource personnel
Because operations manager contributes significantly to a company’s culture, they are an ideal help for developing recruitment strategies to bring in new employees. They should be able to articulate accurately what it’s like to be a member of the company’s team, projecting what current job seekers are looking for in a workplace. They will also need to be skilled in communicating with other team members to learn about their experiences within the office.
Operations Manager Salary And Job Outlook
Median National Salary: $65,258
Education Required: Bachelor’s degree in business or finance
Number of Jobs: 2,984,920
Job Growth 2020 – 2030: 6%
The Bottom Line
Operations managers are essential team members for companies because they help to improve the overall function, culture, and reputation of a company. Getting hired for this position is a huge accomplishment because most employers require significant leadership and management experience. Whether you’re looking for a job as an operations manager or to hire one, check out our list of the best job posting sites.
Post your Operations Manager job description on ZipRecruiter today!
