Learn about the important requirements, obligations, responsibilities, and skills that should be in a technical consultant job description.
A technical consultant (also called an IT support engineer) provides guidance and assistance to organizations or people in a specific tech field like cybersecurity or information technology. They analyze, examine, and review complex technical problems that arise within the company, present a solution, and many times, they work alongside the company to resolve the issues that are present.
Need to hire a technical consultant? ZipRecruiter allows you to post your first job listing for free! You can also explore our guide to the best free job posting sites for additional options.
Technical Consultant Job Description Template
We are searching for a highly skilled, professional, and experienced Technical Consultant to join our team. In this role, you will be responsible for diagnosing, examining, analyzing, and reviewing complex technical issues within the organization. You will identify technical problems present within the company, provide a resolution and be an aid in the implementation of the solution.
The candidate will have strong technical knowledge and expertise, and excellent communication and interpersonal skills. You should be well organized, and be good at multitasking and time management.
Technical Consultant Responsibilities
-
Interview clients to uncover technical needs
-
Identify and help solve complex technical issues within the company
-
Work alongside management, the IT Support team, employees, and other individuals and teams to resolve tech issues uncovered
-
Troubleshooting bug fixes
-
Documentation and reporting
Technical Consultant Requirements
-
Bachelor’s degree in computer science or a related field
-
7+ years of IT experience
-
Proficiency with various technology software programs and platforms
-
Excellent communication and interpersonal skills
-
Strong analytical and problem-solving skills
-
Strong organizational and multitasking skills
-
IT certifications, a plus
Technical Consultant Duties And Responsibilities
Identify, Diagnose, and Analyze Complex Tech Issues
Identify complex technical issues within the organization and propose solutions to fix the problem. Provide support to organizations so they can operate more efficiently. Troubleshooting system issues, fixing bugs, and maintenance.
Communication and Collaboration
Identify, diagnose, and troubleshoot complex tech issues, within the organization. Work with management, IT teams, and employees to discover your client’s needs, identify, and review potential solutions. Communicate effectively and be able to provide critical feedback and receive feedback.
Related: Highest Paying Tech Jobs
Troubleshooting and planning
Analyze hardware, software, and networks for functionality, efficiency, and bugs. Troubleshoot tech-related issues like database performance. Organizational planning, providing technical expertise, creating and implementing solutions.
Support and Training
Consult with teams to gather information and better understand the needs of the organization. Provide support to employees and teams to resolve IT and tech-related issues present within the company. Develop and execute a training program to help the organization resolve problems that exist. Coach leaders and oversee training.
Reporting
Record keeping and time recording to ensure scheduled activities are planned and implemented on time. Review the work done, analyze results, and provide client feedback. Document tech issues including resolution, execution, and feedback.
Technical Consultant Salary And Job Outlook
Median National Salary: $95,158/year
Education Required: Bachelor’s degree in computer science or a related field
Number of Jobs: 197,335
Job Growth 2021 – 2031: 9%
The Bottom Line
We hope this template is helpful as you create your technical consultant job description. A technical consultant is also known as an IT support engineer. This can be handy to know when posting your job listing or reviewing resumes.
You can change the job description, responsibilities, and duties as needed. Here are 20+ job posting sites if you’re looking to post your job listing on multiple job boards. Post your technical consultant job description on ZipRecruiter today!
